Get in Touch

Our team is here to assist you with order enquiries, product questions, or design advice. We typically respond within 1 business day during business hours.

Contact Details

  • Email Support: hello@hausandharbour.com
  • Phone: +61 2 8590 2323
  • Business Hours: 9:00 AM to 5:00 PM (Mon–Fri) AEST
  • Address: Unit D1/393A Macquarie Rd, Warners Bay NSW 2282, Australia
  • Registered Name: HAUS AND HARBOUR PTY LTD
  • ABN: 50 691 218 372

Response Time

We aim to respond to all enquiries within 1 business day. For urgent matters, we recommend calling us directly during business hours. Emails received outside business hours will be answered on the next business day.

What We Can Help With

  • Order status and tracking
  • Returns, exchanges, and refunds
  • Product questions and size recommendations
  • Trade and interior designer enquiries
  • Bulk or wholesale orders
  • General feedback or complaints

For privacy-related enquiries, please include "Privacy Request" in the subject line of your email.

Business & contact details

Registered business
HAUS AND HARBOUR PTY LTD
ABN
50 691 218 372
Business address
Unit D1/393A Macquarie Rd, Warners Bay NSW 2282, Australia
Email
hello@hausandharbour.com
Phone
+61 2 8590 2323
Customer service
Monday – Friday, 9:00 AM – 5:00 PM (Australian Eastern Standard Time (AEST))