Payment Policy

Last updated: May 7th, 2026

At Haus & Harbour, we strive to provide a secure and seamless shopping experience. All transactions are handled with the highest level of security and data protection.

Accepted Payment Methods

We offer a variety of flexible payment options to suit your needs:

Credit/Debit Cards: Visa, Mastercard, and American Express.
Buy Now, Pay Later: Afterpay, Zip, and Klarna.

Currency

All transactions on our website are processed in AUD (Australian Dollar).

Tax Calculation

Prices displayed on our website are inclusive of GST where applicable. The final total, including any relevant taxes and shipping fees, will be clearly displayed during the checkout process before you finalise your purchase.

Payment Security

Your security is our priority. All transactions are encrypted and processed through secure payment gateways. We do not store your full credit card details on our servers, ensuring your financial information remains private and protected.

Order Confirmation

Upon successful processing of your payment, you will receive an automated order confirmation email. This will include your order number, a summary of items purchased, the total amount charged, and your shipping details.

Payment Troubleshooting

Payment Failures: If your transaction is declined, please verify that your card details, expiry date, and CVV code are correct. If the issue persists, we recommend contacting your financial institution or trying an alternative payment method.

Processing Time: Most payments are processed instantly. For Buy Now, Pay Later services (Afterpay, Zip, Klarna), approval is subject to the provider's specific terms and credit checks.

Disputes: In the event of an unauthorised transaction or payment error, please contact our customer support team immediately at hello@hausandharbour.com for assistance.

Contact Us

Store Name: Haus & Harbour
Business Name: HAUS AND HARBOUR PTY LTD
ABN: 50 691 218 372
Business Address: Unit D1/393A Macquarie Rd, Warners Bay NSW 2282, Australia
Phone: +61 2 8590 2323
Email: hello@hausandharbour.com
Business Hours: 9:00 AM – 5:00 PM, Monday through Friday (GMT+10:00) AEST
Order Cut-off Time: 5:00 PM (GMT+10:00) AEST